Shipping and Delivery
Our products are made-to-order and will typically ship in 1-3 business days. Handling and processing for any orders placed on/near weekends and/or public holidays may be postponed and will be continued the following business day.
We can ship products anywhere in the United States or Internationally using the shipping method of your choice. When you place an order we will estimate delivery dates based upon the shipping method selected and your destination.
Collections and deliveries are not made on bank holidays and/or weekends. Please allow additional time if ordering on or near public holidays or during sale periods.
We recommend customers fill out phone numbers on the shipping addresses. Phone numbers will be used for delivery purposes only. We promise we will never share, sell, lease, trade, or use phone numbers for marketing purposes.
SHIPPING
Our shipping charges are determined by the quantity and/or weight of your order and the shipping method selected, including sales tax (if applicable). Our charge for shipment may not represent the actual cost paid by us to our courier.
Please be aware that the shippers may charge a customs handling fee, and that your country's customs office will probably charge separate import fees and taxes. These may come as a bill arriving a week or more after you receive your package. For all shipping methods, there may also be fees charged by other organizations working with your country's post office. You are responsible for paying these fees. Contact us if you have any inquiries about product shipment.
AVERAGE DELIVERY TIME
| Country | Estimate Delivery Time |
|
United States |
USPS ePacket (5 - 12 days) Yunexpress (5 - 12 days) SF-Express (5 - 12 days) |
| Rest of the world | SF-Express (9 - 18 days) |
Please also note that delivery times are estimates and may not be the actual delivery standard experienced. It may also require extra transit time because of unforeseen delays. Please allow 2 - 4 weeks for delivery due to high demand.
IMPORTANT: When the item arrives at the buyer's home but there is no one at home, please be able to allow the neighbor to sign your item. Then when you receive a notification about the delivery and you can't find it, please contact your neighbor about your item.